Active lockdown: Home deliveries by bike

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Ken taking boxes on his e-trike for home deliveries during Covid-19 lockdown, Bellbird Bakery

First Covid-19 lockdown

When New Zealand went into Alert Level 4 on 26 March 2020, we had to close our retail shop to the public. We thought we wouldn’t be able to operate at all for at least 4 weeks. But the rules kept changing about what was considered an essential service, and we soon found out that home deliveries were allowed for most foods, as long as they kept in line with the government recommendations (e.g. contactless payment and delivery).

We got to work and devised a home delivery service for Christchurch residents by completely rethinking our website. The service proved so popular that available dates were filled in within a day! It was nice to be able to keep working in what was a very disruptive time for everybody. Thank you to everyone who placed an order and kept us busy!

Delivering the goods

The next (big) job was to organise the delivery side of things – not an easy task!

Our friend Ken from Action Bicycle Club offered his help: he would do the deliveries closest to the bakery with his electric trike. Totally cool with us! As you may already know, we love our bikes at Bellbird. We are stoked to be able to use this mode of transport at work. After all, Christchurch is, for the most part, a very flat city. Perfect for cycling!

With our electric van and our cargo bike, we could do most of the deliveries. The remainder (further away places) would be taken care of by a courier company. This way we were able to supply fresh bread and pastries to our community in a way that didn’t cost the earth.


Did you get a home delivery during lockdown? What did you think?
Did you enjoy riding your bike during lockdown when the streets were nice and quiet?
You can let us know your thoughts here.

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